We Are Almost There...
And now more than ever, we need to give customers reasons to come out to the bar!
Wow, what a crazy time right now in the world. The good news is we are all starting to take steps to getting back to 'normal', which means being able to get poker customers back in your venue!
We truly understand how hard we have all been hit by this shutdown and we have put together a wonderful plan to reopen with YOUR SITUATION AS OUR TOP PRIORITY!
This includes Full Credits for weeks paid but not run, Deep Discounts for June, working with those who may have fallen behind, and Big Changes for the poker customers to support your venue even more.
Please take a few moments to read through the following and do not hesitate to reach out to us with any questions. Our team will be reaching out to you soon to discuss the restart of your poker promotion.
It's going to be a tough road ahead. But as long as we all work together, we are going to get through it!
Cheers to a successful second half of the year!
Mike Matsinger & The Entire World Tavern Team
FULL CREDITS FOR WEEKS NOT PLAYED
If you have paid for weeks that you were not able to run because of the shutdown, we are providing you that number of weeks before billing will begin again.
50% OFF FOR JUNE!
We understand that we have all been put under financial stress. So if you restart your promotion in June, you will get a 50% discount.
NEW POKER CUSTOMER POLICIES!
We are instituting a few new rules for the poker customers playing at your venue including the following:
No Loitering Policy
We are working with each of you to see if you have (or would like to institute) a No Loitering Policy. We will highlight that on our schedule on the WTP website.
While 99% of your poker customers are wonderful, there is always that one bad apple in the bunch. So we have implemented a Zero Tolerance policy on behavior. PLEASE work with your Tournament Director on this as any decisions on behavior issues will need to come from you and your staff.
Health & Safety
In order to provide as safe of an environment as possible, we have suggested a number of new guidelines. These include fewer customers per table, sanitizing equipment, and no finger food at the table. We are also suggesting a break in between tournaments so customers can order food.
We will be shipping out pads of Customer Agreements to you which, with your permission, requires poker customers to sign an acknowledgment of these new policies.